You can request a return of the product(s) within 10 days from the date of delivery in case you are not satisfied with the purchase. Reverse pick up will be done from our side wherever feasible. In extreme circumstances, you may be asked to send the products only through INDIA POST if a reverse pickup facility is not available in your area and we will refund the courier amount to the maximum of Rs 120 subject to submission of courier receipt via email. In addition, the product returned should be in the exact condition as it was sent, along with all the tags.
Return will not be accepted if the product tags are removed or missing. Please
note that Shipping / Cash on Delivery charges are non-refundable. Also, note that we do not charge any additional handling fee for returns. For Any Query –
For exchange, the reverse pick up will be done in 2-3 days, once the request is placed. Once, we have received the request and it is approved post review, a new exchange order is automatically placed and processed.
The new order gets shipped in 2-3 working days once your previous order is picked up and this would take 7-8 days for it to get delivered, mostly sooner depending on the region.
Note: Once a product is exchanged and is delivered, no further actions such as
exchange or refund would be applicable on that order. . For Any Query –
For refund, the reverse pick up will be done in 2-3 days, once the request is
placed. It takes 7-10 days for the product to arrive at our warehouse, post which it undergoes a quality check. Once it passes the QC, the refund link will be initiated within 24 hours.
Coupon Code-In the refund option, If you choose a coupon code the reverse pick up will be done in 2-3 days, once the request is placed. It takes 7-10 days for the product to arrive at our warehouse, post which it undergoes a quality check. Once it passes the QC, the Coupon Code will be initiated within 24 hours and you will be notified on your registered e-mail Id and whatsapp.
Refund for free product deals
Any items purchased during a BOGO Sale (Buy 1 Get 1 Free) or any such promotions wherein free products are included or discount is more than 50% such orders will not be eligible for any returns or exchanges.
Refund for cash on delivery prepaid orders
Once the product(s) reaches us and passes the QC, a link via our Payments Partner ( Razorpay) would be sent on your registered E-mail ID & SMS or WhatsApp to your registered number. You would be required to click on the link and fill in the required details for the refund to be initiated to your account. Please note that Shipping / Cash on Delivery charges are non-refundable.
For Any Further Query – email@example.com
For seamless returns, please create an unboxing video, capturing the product opening process. Additionally, photograph the packaging label and invoice. This ensures a smooth return.
Ashwini Seth Co- Founder , Ceo
Marketplace Growth Expert
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Support Contact – 0751-4040797